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ReelProof Terms of Service

Last Updated: March 2026

1. Acceptance of Terms

By installing the ReelProof application ("App") or accessing our services, you ("Merchant") enter into a legally binding agreement with Tal Yohananov ("Developer"). If you do not agree to these terms, you must immediately uninstall the App.

2. Shopify Relationship

Merchant acknowledges that this Agreement is between Merchant and Developer only, and not with Shopify Inc. Shopify is not responsible for the App or its content. However, Shopify and its subsidiaries are third-party beneficiaries of this Agreement and have the right to enforce these terms against you.

3. AI Data Usage & Privacy (2026 Compliance)

  • Inference-Only Processing: ReelProof uses Artificial Intelligence to process Merchant Data. We use your data strictly for inference (generating your video).

  • No Training: In compliance with the Shopify Partner Program Agreement (effective Feb 27, 2026), we do not use Merchant Data or Customer Data to train, fine-tune, or develop our AI models or third-party models without your explicit written consent.

  • Data Scoping: We adhere to the "Principle of Least Privilege," requesting access only to the Shopify API scopes necessary for video generation (Products and Reviews).

4. Billing, Pricing & Refunds

  • Shopify Billing API: All transactions are handled through Shopify. You will see "ReelProof" on your regular Shopify invoice.

  • 30-Day Notice: We will provide at least 30 days' notice via your Shopify-registered email before any increase in subscription pricing.

  • Refunds: Because our service incurs immediate AI processing costs (GPU usage), we generally do not offer refunds once a video credit has been used. Refund requests are handled on a case-by-case basis through Shopify’s billing portal.

5. Intellectual Property & Licenses

  • Merchant Content: You grant us a non-exclusive, worldwide license to use your product images and reviews solely to generate your videos.

  • The "ReelProof" License: Once a video is generated and paid for, you own a worldwide, perpetual license to use that video for marketing. You may not sell the video files as standalone assets to third parties.

6. Disclaimer of Warranties

REELPROOF IS PROVIDED "AS IS" AND "AS AVAILABLE." We do not warrant that the App will be uninterrupted, error-free, or that the AI-generated content will meet specific conversion targets. You are responsible for reviewing all generated content for accuracy and legal compliance (e.g., ensuring your claims don't violate advertising laws).​

7. Limitation of Liability & Indemnification

  • Liability: To the maximum extent permitted by law, Developer’s total liability shall not exceed the amount paid by Merchant to Developer in the three (3) months preceding the claim.

  • Indemnification: You agree to indemnify and hold Developer harmless from any claims, damages, or expenses arising from your use of the App or your violation of these terms.

8. Termination & Data Deletion

You may terminate this agreement by uninstalling the App. Upon uninstallation, your data will be archived for 30 days (the "Wind-Down Period") to allow for reactivation. After 30 days, your store data and generated assets will be permanently purged from our active databases.

9. Governing Law

This Agreement is governed by the laws of the State of Israel. Any disputes arising from these terms shall be settled in the competent courts of Tel Aviv/Central District, Israel.

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